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A helper program that makes screen recording possible when using Genesys Cloud in a web browser.
$ winget install --id Genesys.GenesysCloudBackgroundAssistant --exact --version 1.7.468.0Run in Command Prompt, PowerShell, or Windows Terminal. Prompts for any agreements.
Genesys Cloud Background Assistant uses EXE (Burn bundle). The silent install switches are /quiet /norestart.
msiexec.exe /i genesys-cloud-background-assistant-windows-1.7.468-x86.exe /quiet /norestart
See the full silent install reference for Genesys Cloud Background Assistant →
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The Genesys Cloud Background Assistant is available for Windows only.
- Run as a background process – Invisible to users, Genesys Cloud Background Assistant is a helper program that makes screen recording possible when using Genesys Cloud in a web browser. In Windows, it operates as a Windows service in the background.
- Genesys Cloud Background Assistant starts automatically – Genesys Cloud Background Assistant automatically runs when your computer starts, so that the application can capture screen recording whenever you use Genesys Cloud in a web browser.
| Architecture | Type | Scope | Install | Download |
|---|---|---|---|---|
| x86 | EXE Burn bundle | machine | Direct |
Copy a command tailored to that specific architecture, type, and scope - useful when winget would otherwise pick a different default.
No known CVEs for Genesys Cloud Background Assistant.
Coverage is best-effort and depends on a winget package mapping to an NVD CPE entry. Absence here is not a guarantee of safety.
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