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8x8 Quality Management

by 8x8 Inc.v6.3.0

Last updated

Quality Management Screen Recording

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Install with winget

$ winget install --id 8x8.QualityManagement --exact --version 6.3.0

Run in Command Prompt, PowerShell, or Windows Terminal. Prompts for any agreements.

Silent install command for 8x8 Quality Management

8x8 Quality Management uses MSI (WiX). The silent install switches are /quiet /norestart.

One-line silent install (x86, machine scope)
msiexec.exe /i ScreenRecorderSetup-6.3.0.msi /quiet /norestart

See the full silent install reference for 8x8 Quality Management →

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About

Users who are subscribed to Screen Recording services for Quality Management have the ability to capture agents' desktop screens. For users that have the Screen Client software installed on the agents' machines, administrators of the system can elect to record the agents' desktop activity along with telephone conversations. After the call is completed, you can watch the video recording in the Slide out Panel.

Installers · v6.3.0

ArchitectureTypeScopeInstallDownload
x86MSI
WiX
machineDirect

Copy a command tailored to that specific architecture, type, and scope - useful when winget would otherwise pick a different default.

Security

No known CVEs for 8x8 Quality Management.

Coverage is best-effort and depends on a winget package mapping to an NVD CPE entry. Absence here is not a guarantee of safety.

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Frequently asked questions

How do I install 8x8 Quality Management on Windows?
Open Windows Terminal, PowerShell, or Command Prompt and run: winget install --id 8x8.QualityManagement --exact --version 6.3.0. winget downloads the installer from 8x8 Inc. and runs it. Requires Windows 10 (1809+) or Windows 11.
How do I install 8x8 Quality Management silently for unattended deployment?
Add --silent and accept the agreements upfront: winget install --id 8x8.QualityManagement --exact 6.3.0 --silent --accept-package-agreements --accept-source-agreements. This is the variant Intune, Configuration Manager, and other deployment tools should use.
What are the silent install switches for 8x8 Quality Management?
8x8 Quality Management uses MSI (WiX). Run the downloaded installer with: msiexec.exe /i ScreenRecorderSetup-6.3.0.msi /quiet /norestart. The silent switches are /quiet /norestart.
How do I uninstall 8x8 Quality Management via winget?
Run: winget uninstall --id 8x8.QualityManagement --exact. Add --silent for unattended uninstalls. winget will use the registered uninstaller from 8x8 Quality Management's Apps & Features entry.
Is 8x8 Quality Management free?
8x8 Quality Management is distributed under Proprietary. Refer to the publisher (https://support-portal.8x8.com/helpcenter/viewArticle.html?d=9be0ecd2-b8ab-4faa-a680-546479d8926a) for the full license terms - Wingetly itself does not charge for installation.
Does 8x8 Quality Management work on Windows 10?
Yes, as long as your Windows 10 build supports winget (1809 or newer). winget ships with App Installer on Windows 10/11 and pulls 8x8 Quality Management directly from the publisher.
How do I keep 8x8 Quality Management up to date?
Run winget upgrade --id 8x8.QualityManagement --exact, or winget upgrade --all to update everything winget tracks. We index 1 version of 8x8 Quality Management from microsoft/winget-pkgs.